« Ahhh... A Saturday off | Main | well that was fun »
March 29, 2004
work, work, work
Lot's of work! I've been averaging 45 hours a week lately. But, I asked for it. I am not complaining. Our sales are finally starting to pick up in the new store, so the days are going by faster. But we are also getting huge shipments, and we are getting backed up.
We did an exercise yesterday where we competitive shopped at other stores, just to see their service behaviors, and almost none of the stores even talked to us. They ignored us. The whole point was to show us what a huge opportunity we have to win customers with helping them and just being nice. I mean, half the stores didn't even greet us when we walked in. Even the stores that work on commission!
Off today, taking Shawn to WWE wrestling tonight. Should be fun!
Posted by at March 29, 2004 11:29 AM
Comments
Post a comment
Thanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)